LEGAL
Terms of Service
Last updated: June 2026 · By using this site you agree to these terms.
1. What Laive is
Love.Laive.Live is an AI-powered relationship support and coaching platform. Laive is not a licensed therapist, psychologist, counselor, or medical professional.
Nothing on this platform constitutes professional therapeutic advice, medical advice, or crisis intervention.
See our full disclaimer.
2. Eligibility
You must be at least 18 years old to use this service. By creating an account, you represent that you are 18 or older.
3. Acceptable use
You agree not to:
- Use Laive to harass, stalk, or harm another person
- Upload content that is illegal, abusive, or violates the rights of others
- Attempt to reverse-engineer, scrape, or abuse the API
- Use Laive as a substitute for emergency services in crisis situations
- Create multiple accounts to circumvent usage limits
4. Free and paid plans
Free users receive a limited number of AI sessions per period. Paid subscriptions (Bond, Pair, Deep) provide expanded access.
Subscription fees are billed as described on the pricing page. Subscriptions renew automatically unless cancelled.
Refunds are handled on a case-by-case basis — contact support@couplesaitherapy.com.
5. AI limitations
Laive uses AI which may produce inaccurate, incomplete, or unhelpful responses. Do not rely on Laive's responses as the sole basis for major life decisions.
AI responses are not professional advice. Use your own judgment.
6. Crisis situations
If you or someone you know is in immediate danger, call 911 or your local emergency services.
For mental health crisis support, contact the 988 Suicide and Crisis Lifeline (call or text 988 in the US) or the Crisis Text Line (text HOME to 741741).
Laive is not equipped to handle emergencies. See our Safety page.
For mental health crisis support, contact the 988 Suicide and Crisis Lifeline (call or text 988 in the US) or the Crisis Text Line (text HOME to 741741).
Laive is not equipped to handle emergencies. See our Safety page.
7. Intellectual property
The Laive name, brand, and content are owned by Love.Laive.Live. Your conversation content remains yours.
By using the service you grant us a limited license to process your content through our AI systems to provide the service.
8. Disclaimer of warranties
The service is provided "as is" without warranties of any kind. We do not guarantee any relationship outcomes or results from using Laive.
9. Limitation of liability
To the fullest extent permitted by law, Love.Laive.Live is not liable for any indirect, incidental, or consequential damages arising from your use of the service.
10. Changes
We may update these terms. Continued use after changes constitutes acceptance. Material changes will be communicated to registered users by email.
11. Contact
Questions about these terms: legal@couplesaitherapy.com